Hi Jessica
Indeed it is very hard when our contacts lose their own-- I have gone through that twice, and it is not easy.
The key is just what you said.. offer words of support but we can unfortunately never understand how they feel, but on a bright note it is great timing that your friendship started (I Am one that does not believe it is a simple coincidence) -
if you're like me, you'll start to care more than you ever imagined and begin treating them like one of your own family and worrying daily:) My contacts are used to me worrying so much lol
tell him thank you from us all
Lynn